First of all, install trial of malware security product which has EDR (End point Detection and Response) built-in. like Heimdal Enterprise Ultra for Endpoint, when you install it and restart the PC then It will point out all such malicious processes which are harming to your PC. (Provided you get it successfully installed, all services are fully running, might be for this you have to scan the PC after multiple re-starts), if you are unable to do it even after 3 restarts then give us a call through our WhatsApp # +92 317 1172263. We will check your machine and remove the virus manually from your machine using standard Microsoft tools.
EDR is the one component that is mandatory recommendation by Gartner.
Make sure that an EDR based Anti- malware is running on your machine and your browser is not installed with any plugins or Active-X controls. Also always keep your browser patched using Heimdal Sandboxed Patched service. As it ensures that you don’t update your browser from a fake update server. We recommend keeping a separate browser where you perform only Banking transactions or credit card payments.
Use Hiren’s Boot USB to boot your system and copy all required data in C Drive so that in case your Operating system becomes unstable, then you can install the new OS without any loss.
Yes, if you are not satisfied with the Heimdal Security you may cancel the license but the period for which the license is used will be deducted from your refund.
Make sure you install Heimdal Security with EDR and XDR modules. These modules will ensure that no unknown payload or adware or unknown malware or “wrapped” Microsoft dll or EXE is not running on your machine. Always use sandboxed Patches for Microsoft and other applications like browsers, etc.
You can get a promotional code if you qualify. To qualify and get 13-month extension instead of 12-month, you need to fully utilize your trial device number issued, and purchase a license before expiry of trial. Please contact your respective sales person.